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Tax resets randomly to none
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TOPIC: Tax resets randomly to none
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#15414
Tax resets randomly to none 2 Years, 10 Months ago Karma: 0
Hello
I am using the latest tomato cart installation 1.1.5 that I downloaded and installed yesterday.

I am only using one tax for my products which is 20%. In the product setting I choose to use this 20% tax, it calculates the price correctly and everything seems fine, so I save the product. I can even open the product in the admin again several times and everything is saved correctly and ok.

BUT! every now and then when I open the same product in the admin, the tax is suddenly set to NONE! and if I don't notice it and save it then, the price in the shop drops to the price without tax, but it says on the page it's with the tax... so in that case I would be selling that product 20% cheaper without wanting to do that. That is a huge problem as you can see... I can't always check with every product whether the tax is correct this time or not.

I tried to find out when it does that, on save, on close or save and continue to edit... but it does that when the product is opened in the admin. It looks like it just doesn't get the tax setting information and therefore resets to none.
I would be really thankful if someone can help with this issue because I can't use the shop if it's like this.

Thank you!

I am sorry I probably posted this in a wrong category.... don't know where to post it though...
Janeta
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Last Edit: 2011/09/02 11:23 By Janeta.
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#15418
Re: Tax setting resets randomly to none 2 Years, 10 Months ago Karma: 0
umm.... I noticed that manufacturer does the same... also resets to none randomly.
Janeta
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#15662
Re:Tax resets randomly to none 2 Years, 10 Months ago Karma: 0
I can second this random issue, if anyone could shed light on a solution, it would be great.

I am using 1.1.4.

Thanks.
trizade
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Gender: Male Location: Wigan, UK Birthday: 06/02
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#17235
Re:Tax resets randomly to none 2 Years, 5 Months ago Karma: 0
hi..a am having the same problem ..did you find any solution?i am using version 1.1.5
cuce
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