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[SOLVED]bug: new order e-mail
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TOPIC: [SOLVED]bug: new order e-mail
#201
[SOLVED]bug: new order e-mail 2 Years, 2 Months ago Karma: 1
the email for new order is not working, after check out, the customer supposly receive a order process mail. That is mail is not comming, event the status is client notified. If i change the status of the order, the notify email is comming. I need to check something, or make some settings to have customer notified for new order.


Best regards,

Cristian
hhhans1
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Last Edit: 2009/12/04 13:58 By hhhans1.
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#211
Re:bug: new order e-mail 2 Years, 2 Months ago Karma: 1
Hi,
The send email function is comment out for some reason, that’s why the system did not send notification email for new order. You can uncomment the line 509 in the “includesclassesorder.php” file.

There is another bug exist in the send mail function. When you enable the send email function, please change the code

include ('email_template.php'); at line 516 => require_once('email_template.php'); to ensure the email_template is included only once.

Thanks for your feedback.

The TomatoCart Team
admin
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#3283
Re:[SOLVED]bug: new order e-mail 1 Year, 5 Months ago Karma: 0
I can not find the file you mentioned in the previous post.
Can you please tell me the exact path?

Thanks,
careceva
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#3303
Re:[SOLVED]bug: new order e-mail 1 Year, 5 Months ago Karma: 7
Hi.

The exact path is 'includes/classes/order.php' in the frontEnd.
jack.yin
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