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TomatoCart Support Administration Tool Administration Tool Customers Invoices

Invoices

Introduction

The Invoices section lists the orders with invoices created in the Orders section. There are a number of operation opinions available for an invoice.

Invoices

Figure 1 shows the Invoices listing page under the admin>Customers>Invoices section.

Figure 1 Invoices listing page
For each invoice you can see the Invoice Number, Order ID, Customers, Order Total, Date purchased, Status and Invoice Date. Click "+" to view the concrete information for each invoice, which may include the shipping&billing address, shipping&payment method, product information and the cost.
  • View an Invoice
    To view the concrete information for each invoice, click the "View graphic tool".
    All the details in an invoice are similar to those in the Orders section except that they are read only.
  • Print an Invoice
    Click the “print invoices graphic tool”to print invoices in PDF format.
  • Print Packaging Slip
    Different from invoices, the Packaging Slip contains merely the shipping information of the receiver.
  • Create Credit Slip
    Figure 2 shows the Create Credit Slip:10000 listing page under the admin>Customers>Create Credit Slip section.

    Figure 2 Create Credit Slip:10000 listing page
    Credit slips are receipts created to customers to announce the acknowledgement of an accepted returned items.
  1. Products
    Quantity here refers to the amount of the original order.
  2. Price
    The unit price of each product.
  3. Qty
    The current quantity of each product. It may changed by the operation of refund.
  4. Qty to Refund
    Click and input this field the number to refund. The number should be set no more than the quantity listed under the “Qty” column.
  5. Sub Total
    It will be automatically generated, when the value of "Qty to Refund" have been defined.
  6. Shipping Fee/Handling
    Define the fees for the two fields.
  7. Restock Product Quantity?
    Check it to restock the store with returned products.
  8. Comment
  9. Select "Create Credit Slip" to implement the action.
    Note: When a credit slip has been created successfully, it will display in the back end. Meanwhile, the customer will receive a notifying email covering the credit slip number and total amount. Besides, the credit slip is printable in the "My Account".
  • Create Store Credit
    Figure 3 shows the Create Store Credit:10000 listing page under the admin>Customers>Invoices Create Store Credit section.

    Figure 3 Create Store Credit:10000 listing page
    Tips: Refer to Create Credit Slip for editing.
    When a store credit has been created for an order successfully, the credit value will add to the customer and piece of this store credit will display under Customers>Customers>Store Credits tab. In such a case, the customer is able to use the store credit in checkout till it is run out in your store.
  • Refresh the present page
  • Hide/Display columns
  • Search for an Invoice
  • Turn pages and customize display number of each page
Unfamiliar with operations, or functions of a button? See Common Button Operations.
Category: Customers

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