TomatoCart

Introduction

The products listed in Abandoned Cart refer to the products left in the shopping cart without payment.

Abandoned Cart

Figure1 shows the Abandoned Cart listing page under the admin> Customers> Abandoned Cart section.

In Abandoned Cart, the information of each customer is listed in a row, including:

1. Customer Name
2. Cart Total: the aggregate amount of the products left in the shopping cart
3. Date Added: the final date of “add to cart” operation
4. E-mail: customer’s E-mail address
5. Date Contacted: The date of customer to be contacted

Click “+” in each row to unfold the list of the products in cart, and “-” to fold it.

In addition to checking the products in shopping cart, you can send mails to customers to get informed of the reason why not to check out. To send a mail, please click the blue tab in the right side to open a dialog as shown in Figure 2.

The comment field is used for giving some comments. Click “Send” button to send an inquiry E-mail.

• Delete the abandoned cart of one customer
• Refresh the present page
• Hide/Display columns
• See Abandoned Cart Number in the down-right corner

Unfamiliar with operations, or functions of a button? See Common Button Operations.